Please see our homepage and click on the level of check you want to read about, you will then be provided with a description of which job roles are eligible for that level of check. If you are still unsure you can use the DBS eligibility checking tool. It will ask you a few questions […]
Below are some Frequently Asked Questions:
How long does it usually take to process a DBS Check?
Once an application form has been submitted to us we will check that it is filled in correctly and ask for any additional information if something has been missed off the application. As soon as the form is filled in correctly and we have received payment the form will be sent to the DBS for […]
How old do I need to be to have a DBS Check carried out?
A DBS check can be carried out on anyone over the age of 16.
How often should I have a DBS check carried out?
While there is no official expiry date for DBS Checks any information that is displayed on the certificate is only accurate at the time the check was carried out. There may have been changes to the individuals criminal record since their disclosure certificate was issued therefore we recommend that DBS Checks are carried out every […]
What is the annual update service?
When applying for a DBS check you can also join the annual update service, this gives you portability on your disclosure certificate so that you can use it with different companies as long as you are in the same line of work. It also means that you will not have to apply for a DBS […]
An employee has told me that they are on the annual update service, how do I check that this is true?
You should ask the employee bring in their disclosure certificate. You would then go to the DBS website and fill in some information about yourself (company name and your name), you would then fill in the employees disclosure certificate number, surname and date of birth. You will be provided with one of the following responses: […]
Who receives the disclosure certificate?
The DBS will post the disclosure certificate directly to the applicant’s home address. As an employer you should ask the employee to bring in their disclosure certificate so that you can take a photocopy to keep for your records, you must not keep the original disclosure certificate as this belongs to the applicant. Please note […]
I have lost my disclosure certificate, can I get another copy of it?
The DBS will not print another copy of your disclosure certificate if you have lost it. You would be required to apply for a new DBS check as if you cannot find your disclosure certificate you are not covered by a valid DBS Check.